Call Transfer Scheduling

An Exclusive Feature

Sales leads should never be missed, but no one can be available 24/7, to take live calls. Scheduling who handles calls during specific hours, ensures complete campaign coverage, to ensure you never miss a potential sale.

Use Cases

1. You can set call scheduling per campaign.
   
   
2. When you, or your sales pro responsible for that campaign take lunch at the same time every day, you can assign coverage for that period.
   
   
3. Before and after hours coverage can be rotated between employees to maintain live lead call coverage.
   
   
4. If for some reason the person taking the lead calls needs some time off, or just a morning or afternoon, the calls can be redirected to another person.
   
   
5. You can add as many scheduled transfers as you need.
   
   
6. Example: If every morning one person covers the campaign calls from 7:00am to 9:00am, then someone else between 9:00am and 5:00pm, and then again someone else between 5:00pm and 8:00pm, you have now extended your coverage hours without any one person being "on duty" for more than 12 hours.

Missing calls before, during and after work hours represents, on average a 35% loss of business for most businesses.

If you want more sales, then the #1 priority is to answer all calls live. Otherwise you're throwing your marketing dollars into the trash bin.